Privacy Policy

When you contact Tow Trucks Brisbane, we may collect your name, phone number, pickup location, destination, vehicle details and any other information you choose to provide in a form or over the phone.

We may also collect technical website information such as analytics data, device information and page usage details to help improve the website and measure service enquiries.

We use the information you provide to respond to enquiries, organise towing services, confirm dispatch details, improve customer support and manage business records.

Where required, your information may also be used for safety, fraud prevention, internal administration and legal compliance.

We do not sell your personal information. We may share relevant details with service providers, dispatch staff, contractors, repairers, insurers or technology providers only where that is necessary to carry out the requested towing service or operate the website.

We may also disclose information where required by law or where disclosure is necessary to protect our legal rights or respond to a lawful request.

This website may use cookies, analytics tools and tag management systems to understand traffic patterns, advertising performance and how visitors use the site.

These tools can collect data such as pages viewed, time on site, device type and referral source. You can manage cookies through your browser settings.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.

No internet transmission or storage system is guaranteed to be completely secure, but we work to keep submitted information appropriately protected.

If you would like to request access to personal information we hold about you, or ask for a correction, please contact us using our dispatch or contact details on the website.

By using this website, you agree to this privacy policy as updated from time to time.